Privacy Policy

The type of personal information we collect

For its clients and customers, Fulcrum Studio currently collects and processes the following information:

• Name

• Telephone number

• Text messages

• WhatsApp & Facebook Messenger conversations

• email address

• email conversations

• Reviews / testimonials voluntarily provided by clients / customers

Our website www.fulcrumstudio.co.uk also uses cookies. Please see the section below about cookies, for full details.
For clients, Fulcrum Studio also collects and processes places of residence, required for invoicing.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you, for one of the following reasons:

• To provide you with a great experience when using the studio website, www.fulcrumstudio.co.uk

• To arrange studio bookings

• To communicate with clients and customers during the course of a project

• To facilitate the online transfer of audio files

• When receiving and posting client / customer reviews & testimonials

We also receive personal information indirectly, from the following sources in the following scenarios:

When customers contact Fulcrum Studio after referral by Into The Blue Experiences for booking a studio experience, the following information is collected

• Voucher number

• Voucher expiry date

• Individual(s) named on the voucher

• Customer phone number

• Customer email address

Client and customer referrals from third parties may come from the following sources:

• Personal recommendations

• Fiverr

• Twine

• Bark

We use the information that you have given us in order to communicate with you effectively and to fulfil our obligation to deliver high quality music production services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is the contractual obligation with our clients and customers.